Gomez Sim Industries LLC prides itself on its attention to detail and the quality of its products and materials. GSI provides a manufacturer's warranty from the date of purchase for all GSI products for a period of 12 months. If you believe you have received a defective product, or are experiencing any problems with your product, please email GSI directly at info@gomezsimindustries.com
Warranty coverage limitations:
- Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental, contract trade or commercial use
- Any condition resulting from incorrect or inadequate manipulation, maintenance or care of the product
- Damage resulting from misuse, abuse, negligence, accidents or shipping damage
- Any esthetic damage such as scratches and chipping that might occur during normal residential manipulation, assembly and operation of the product
- Normal and expected wear and tear
- Damages incurred during transportation by our shipping partners or by the customers upon reception of the product
- Dissatisfaction due to buyer's remorse.