All the products, as per the European law, are guaranteed for 2 years. The Warranty is reduced to 1 year for products purchased for internal usage by B2B customers (e.g. simulation venues using our products on their own sim rigs). Within the relevant warranty period, B2C customers in case of issues can report any technical problem Meca Sim Hard directly at info@mecasimhardware.com or send them a message on https://mecasimhardware.com/contact/